Key Responsibilities 1. To support user of China and other Asian countries on internal ERP system usage 2. Daily event management by standard procedure 3. Track and route issue/problem from user in timely manner. 4. Work on ad-hoc customer report and support configuration request. 5. Document system status report. 6. Keeps the system running robust and data integrity by proactive activities 7. Monitor system performance to ensure ongoing business. 8. First level of application support, ensure the service level agreements are met Skills & Competencies 1. Bachelor degree or above 1.2 years minimum application support experience. 2.Good English ability both in spoken and written 3.Logistics industry or MNC experience is plus. 4.Basic programming skill in SQL, Java or .Net 5. Good communication skill, customer oriented attitude, strong self motivation and team spirit. Kindly remind that any resume without English edition may be leached.

主要工作职责： 1. 为中国及亚洲其他各国的ERP系统用户提供技术支持 2. 按照标准程序处理系统相关的日常事件 3. 及时处理和跟踪用户遇到的系统问题或故障 4. 为系统配置提供技术支持 5. 监控系统运行状况，并对系统进行预防性维护活动，以保证系统的正常运行 6. 完成相关报表 7. 上级交代的其他任务 任职要求： 1. 本科以上学历，计算机相关专业 2. 2年以上应用支持经验 3. 良好的英文读写及口语能力 4. 物流行业或跨国公司工作经验优先考虑 5. 掌握基本的SQL,Java或.Net编程技术 6. 良好的沟通技巧、服务意识 7. 较强的自我激励和解决问题能力，良好的团队合作精神 温馨提示：必须附上英文简历。

 

简历投递：resume@topper.com.cn